Shipping and Return Info
We ship within 1-2 days of order. Usually within 24 hours.
Most items ship via USPS First class mail, with tracking. Bulk orders and heavier items ship USPS priority Mail. You will receive a tracking number sent to the email you used to order the item, as soon as the item has shipped.
We ship within the US ONLY on this web site. If you need international shipping, please visit our ebay store, and we can ship anywhere outside the US. https://www.ebay.com/str/starrguitarsystems
By law, we are required to charge 8.25% sales tax for Texas shipping addresses. Sorry!
We have a 30 day return policy for all of our regular production items. Items must be in NEW CONDITION with original packaging, unmodified in any way! Buyer pays for return shipping. Custom order wiring harnesses are subject to a 20% return fee.
If you receive an item that is non-working, or the wrong item, we will immediately replace your item, and you will NOT be charged extra shipping.
To initiate a return, please email us at email@example.com
We cannot accept returns of products that have been modified or tampered with in any way. We will not issue refunds for such items.